Privacy Policy

1. Information We Collect

We may collect the following information when you contact us or place an order: Name, Email address, Phone number, Delivery address, Message or order details. This information is collected through WhatsApp, email, or contact forms to help us fulfill your orders and communicate effectively.

2. How We Use Your Information

Your personal data is used to process and deliver your floral orders, communicate updates, respond to inquiries, and improve our services. We do not sell, rent, or trade your personal data with third parties.

3. Payment Information

Payments are made via bank transfer only. We do not store or collect banking or card details on our website.

4. Data Security

We take reasonable steps to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please understand that no online transmission method is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary to fulfill your order and for record-keeping purposes, unless a longer retention period is required by law.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or security measures.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any privacy-related questions, please contact: [email protected]